Refund policy
30-Day Money-Back Guarantee
At MemoTap, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.
Eligibility for Returns
To be eligible for a return, the item must be returned in good condition and include all original accessories and packaging whenever possible. Proof of purchase is required.
How to Request a Return
To initiate a return, please contact us at memootap1@gmail.com within 30 days of delivery. Once your request is approved, we will provide instructions on how to return your item.
Damaged, Defective, or Incorrect Items
Please inspect your order upon arrival. If your item is defective, damaged, or you received the wrong item, contact us immediately so we can resolve the issue as quickly as possible.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, refunds will be issued to the original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
European Union Customers
If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of delivery in accordance with applicable consumer protection laws.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact us at: